The Rothken Law Firm filed a Federal nationwide class action lawsuit in the Northern District of California against T-Mobile and Danger, Inc. (a Microsoft subsidiary) over massive data loss by the Sidekick data service. The case is entitled Mapstead v. T-Mobile et al. Read more about this case at CNET News.com
According to the complaint the Sidekick service crashed on or about October 3rd, 2009 and then T-Mobile indicated that Danger, Inc., the service provider, lost massive amounts of customer data, and worse that due to backup failures it was highly unlikely it would recover such data.
The Federal Complaint alleges that T-Mobile and Danger marketed the Sidekick mobile phones as “automatically” storing and backing up customer data, such as contacts, appointments, and other digital files, and then breached its promises and was negligent in storing data in the cloud and backing up such data. The Complaint ask for monetary damages be paid to the class amongst other remedies.
"T-Mobile and its service providers ought to have been more careful in the use of backup technology and policies to prevent such data loss" says Ira P. Rothken an attorney working on the case. "We are hopeful that T-Mobile and the rest of the defendants will do the right thing, use this as an opportunity to redesign the system as a new standard for cloud computing storage, and provide full compensation for the data loss" states Rothken.
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